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What form of payments does HSE PARTY EXPRESS accepts.We accept all major credit cards when you book online. If not paying on line you may use Zelle. Any cash payments must be discussed prior to rental.
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What does HSE PARTY EXPRESS provide on the bus?We provide ice, cups, water, and soda beverages upon request. Premium drink packages may be included upon request. Most accommodations can be made with a reasonable notice of time. Note: On our Tampa & Miami excursions, complementary drinks are provided only one way to the destination. R & B Thursday's/ Karaoke on Wheels Wednesday's complementary drinks last the duration of the trip.
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Is smoking or vaping allowed on the busHSE PARTY EXPRESS would like to make the ride a very comfortable experience for all riders. With that being said, we do not allow any type of smoking or vaping on the bus. Any smoking on the bus will cause for an immediate termination of the trip.
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When is the remaining balance due?Your remaining balance is due at the time of arrival of the party bus. This can be paid in cash, Zelle, or charged to a credit card.
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What do your premium packages include?There are three different drink packages that can be included with your trip. The additional charge is not included with the basic hourly rental rate. You must call or email for a quote. The premium package also includes the use of Karaoke with your rental.
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Why can I not rent for a shorter period?Requiring a minimum of 3 hours is necessary for us to cover our costs and provide high-quality service. When a bus is reserved, we are unable to rent it out to other customers for that time, resulting in a major lost in revenue. This minimum rental time allows us to offset this loss and maintain our services without increasing our pricing..
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What is an FAQ section?"Is this your first time renting a party bus, and you want to make sure everything is in order? You have some questions, and we can help. Read over the Frequently Answered Questions to get that peace of mind that you deserve.
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Is there a minimum number of passengers needed to confirm a trip?Yes there is a minimum of 10 passengers required for all trips excluding private rentals. Requiring a minimum of 10 passengers is necessary for us to cover our costs and provide high-quality service for all our excursions and trips. If we are unable to fill the bus with the minimum capacity of passengers, it will result in a major lost in revenue. This minimum rental allows us to offset this loss and maintain our services without increasing our pricing. If ever this situation occurs, HSE Party Express will provide you with an alternative date or issue a full refund. We aim to please our customers.
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Is the cleaning fee included in the price?We include a cleaning fee in the rental cost if the party bus is left in satisfactory condition. However, if there are damages, bodily fluids, or excess mess left on the bus upon exit, additional charges will apply.
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Can I connect my music to the stereo system?Yes you can. Our party bus connects with blue-tooth technology
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Do I need to pay a deposit to reserve the party bus?There is a 25% deposit to reserve a private rental. Deposits are non-refundable if cancellation of reservation is not made within 48 hours prior to service date. If cancellation is made 48 hours prior to service date a full refund of deposit will be made.
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What is HSE PARTY EXPRESS cancellation policy?All Private Rental Services cancellations must be made 48 hours prior to date of rental. All other services ( Karaoke Wednesday's, R & B Night, Tampa City Run, and Miami City Run ) must provide cancellation two hours prior to departure for full refund.
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